Last updated: January 2026
This cookie policy explains what cookies are, how we use them on our website (oneflowdrainage.co.uk), and how you can control them.
What are cookies?
Cookies are small text files that websites place on your device (computer, tablet, or phone) when you visit them. They help websites work properly, remember your preferences, and provide information to website owners about how visitors use the site.
How we use cookies
We use cookies to:
- Make our website work properly
- Remember your preferences
- Understand how visitors use our website
- Improve our website and services
- Show you relevant advertisements
Types of cookies we use
Strictly necessary cookies
These cookies are essential for our website to function. They enable basic features like page navigation and secure access. Our website can't work properly without them.
You can't opt out of these cookies as they're necessary for the site to function.
Cookie consent: Remembers your cookie preferences. Lasts 1 year.
Session cookies: Maintains your session while browsing. Deleted when you close your browser.
Analytics cookies
These cookies help us understand how visitors use our website by collecting anonymous information. This helps us improve our website and your experience.
_ga: Google Analytics cookie that distinguishes unique visitors. Lasts 2 years.
ga*: Google Analytics cookie that maintains session state. Lasts 2 years.
_gid: Google Analytics cookie that distinguishes visitors. Lasts 24 hours.
_gat: Google Analytics cookie that limits request rate. Lasts 1 minute.
Functionality cookies
These cookies remember your choices and preferences to provide a more personalised experience.
VISITOR_INFO1_LIVE: YouTube cookie that estimates bandwidth for embedded videos. Lasts 6 months.
YSC: YouTube cookie that tracks viewed videos. Deleted when you close your browser.
yt-remote-device-id: YouTube cookie that stores video player preferences. Persistent.
yt-remote-connected-devices: YouTube cookie that stores video player preferences. Persistent.
Marketing cookies
These cookies track your browsing activity to show you relevant advertisements. They also help us measure the effectiveness of our advertising campaigns.
_gcl_au: Google Ads cookie for conversion tracking. Lasts 90 days.
IDE: Google DoubleClick cookie that tracks conversions. Lasts 13 months.
NID: Google cookie that stores preferences. Lasts 6 months.
Third-party cookies
Some cookies on our website are placed by third-party services we use.
Google Analytics: Helps us understand how visitors use our website. Google's privacy policy: policies.google.com/privacy
Google Ads: Helps us show you relevant advertisements and measure campaign effectiveness. Google's privacy policy: policies.google.com/privacy
YouTube: We embed videos from YouTube, which may set cookies when you watch them. YouTube's privacy policy: policies.google.com/privacy
Hotjar: Helps us understand user behaviour through heatmaps and recordings (with personal information removed). Hotjar's privacy policy: hotjar.com/legal/policies/privacy
How to control cookies
When you first visit our website
When you first visit our website, you'll see a cookie banner asking for your consent. You can:
- Accept all cookies - we'll set all cookies described above
- Reject non-essential cookies - we'll only set strictly necessary cookies
- Customise your preferences - choose which types of cookies to allow
Changing your preferences
You can change your cookie preferences at any time by clicking the "Cookie Settings" link in our website footer.
Browser settings
You can also control cookies through your browser settings. Most browsers allow you to:
- See what cookies are stored and delete them
- Block cookies from particular websites
- Block all cookies from being set
- Delete all cookies when you close your browser
Here's how to manage cookies in popular browsers:
Chrome: Settings > Privacy and security > Cookies and other site data
Firefox: Settings > Privacy & Security > Cookies and Site Data
Safari: Preferences > Privacy > Manage Website Data
Edge: Settings > Cookies and site permissions > Manage and delete cookies
Please note that blocking cookies may affect how our website works and your user experience.
Opting out of analytics
You can opt out of Google Analytics across all websites by installing the Google Analytics Opt-out Browser Add-on: tools.google.com/dlpage/gaoptout
Do Not Track
Some browsers have a "Do Not Track" feature that signals to websites that you don't want to be tracked. Our website doesn't currently respond to Do Not Track signals, but you can control tracking through cookie settings as described above.
Changes to this policy
We may update this cookie policy from time to time. Any changes will be posted on this page with an updated revision date.
More information
For more information about cookies in general, visit allaboutcookies.org or aboutcookies.org.
Contact us
If you have any questions about our use of cookies, please contact us:
Email: info@oneflowdrainage.co.uk
Phone: 0800 246 5347
Address: OneFlow Drainage Limited, 18 High Howe Close, Bournemouth, England, BH11 8NW
