Question 1

What drainage services do you offer?

Accepted Answer

We handle everything from blocked drains and toilets to CCTV surveys, drain repairs, pipe relining, and ongoing maintenance. We work with both homes and businesses nationwide.

Question 2

How quickly can you get to me?

Accepted Answer

For emergencies, our average response time is 90 minutes. We operate 24/7, including evenings, weekends, and bank holidays. Non-urgent jobs can usually be booked within a few days.

Question 3

How much will it cost?

Accepted Answer

We provide fixed quotes before starting any work, so you'll know exactly what you're paying. There are no callout fees and no hidden charges. The price we quote is the price you pay.

Question 4

Do you charge a callout fee?

Accepted Answer

No. We don't charge callout fees for any of our services. You only pay for the work carried out, and we'll always agree the price with you before we start.

Question 5

What areas do you cover?

Accepted Answer

We cover the whole of the UK. Our main hubs are in Southern England covering Hampshire, Dorset, Wiltshire, Surrey, Sussex, and Devon, but we have engineers based across the country. For emergencies, our average response time is 90 minutes.

Question 6

Do you offer a guarantee on your work?

Accepted Answer

Yes. All our repair work comes with a 10-year guarantee. If something goes wrong with a repair we've completed, we'll come back and fix it at no extra cost.

Question 7

What payment methods do you accept?

Accepted Answer

We accept bank transfer, debit and credit cards, and cash. Payment is due on completion of the work unless we've agreed otherwise for larger projects.

Question 8

Are you available 24/7?

Accepted Answer

Yes. We operate a genuine 24/7 emergency service, including evenings, weekends, and bank holidays. Call 0800 246 5347 any time for emergency assistance.

Question 9

Do you provide CCTV drain surveys for homebuyers?

Accepted Answer

Yes. We provide pre-purchase CCTV drain surveys that give you a clear picture of the drainage condition before you buy a property. You'll receive full video footage and a detailed written report.

Question 10

Can you fix drains without digging?

Accepted Answer

Yes. We offer no-dig drain repair solutions including patch lining and full pipe relining (CIPP). These methods can repair damaged pipes without excavating your garden or driveway.

Blocked Drains Fixed Fast

Emergency drain unblocking

CCTV drain surveys

Drain repairs

Blocked toilets

High-pressure jetting

Drain cleaning

Blocked sinks

Soakaway repairs

From one van to a nationwide network.

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